Great customer service is an important part of a successful business. The quality of service can significantly increase the bottom line of a company and create satisfied customers. Customer Service Week, which takes place at the start of October each year, is a great time to show appreciation for your customers and customer service staff. Here are 6 ways to celebrate this time of the year.

1. Food is a Favorite

Giving food to staff, whether in the form of breakfast, lunch, snacks or an afternoon party, is a great option for boosting their mood. The size of your celebration will depend on the company budget. For serving snacks, Healthline.com lists “33 Healthy Office Snacks to Keep You Energized and Productive”. Another popular option is to host a pizza party since just about everyone loves pizza. Also, having a party at the end of Customer Service Week is a fun way to end the celebration.

2. Host a Company Outing

Having fun and relaxing during a company outing can help your team members to get to know each other better and to create a stronger connection – which can transfer to the office. Having a company barbeque in a park is a good option for a company outing because it can allow for several different activities such as training, games, and having a rewards ceremony.

3. Give Staff Extra Time Off

In addition to having a company outing, another way to give employees some time outside of the office is to give them some extra time off. You can have them leave earlier than usual on one of the Customer Service Weekdays.

4. Give Thanks to Customers and Staff

You can show how much you value your customers and employees by giving them customized thank-you cards. You can also include a small gift, if possible.

5. Host a Contest or a Game

You can encourage teamwork among your staff by having them participate in contests and games where they can win prizes. Some options are trivia, bingo, karaoke, tug-of-war, and name that song.

6. Help a Charity

During Customer Service Week, you can help to jumpstart the holiday efforts of a charity. Helping out a local charity is another great way to build teamwork among your staff, and to also support a good cause at the same time.

The guidance of a coach can help you to increase the productivity and efficiency of your customer service department. Get in touch today!