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Onboarding new hires using a structured process is essential. It allows them to get familiar with the new business they are working with, meet team members, and learn the details of the job. This contributes to a new employee wanting to stay with a company longer because it helps them …
Great customer service is an important part of a successful business. The quality of service can significantly increase the bottom line of a company and create satisfied customers. Customer Service Week, which takes place at the start of October each year, is a great time to show appreciation for your …
Finding great candidates for a job is only the beginning of the job interview process. Salary negotiation can be a key component of the process and can determine whether or not a candidate will fill the position. So it is important for employers to be prepared for the salary discussion. …
Live events, such as seminars and conferences, can be a great way for attendees to meet and talk to new people and leaders in their industry, watch informative presentations, and gain knowledge. It can also give them a chance to create new business opportunities. But after many hours of planning …
The ability to make a good impression and communicate well with a prospect is key to making sales. To do this, you must know how to effectively present your product or service, respond to questions, and present your prices. If you have done a good job at building value, closing …
How to Be More Persuasive in Your Next Sales MeetingRead More »
A large part of hiring the best employees is hiring ones that have great customer service skills. The way that your customers get treated impacts not only your bottom line but also your company reputation and your ability to attract and retain customers. In this article, we discuss the top …
Top 5 Customer Service Skills that Your Staff Needs to SucceedRead More »
Having a standard operating procedure (SOP) in place for your company is important for streamlining your processes and making your company productive. An SOP lays out the steps for various tasks so it helps to keep your team on the same page and also makes onboarding new employees easier since …
How to Create a Standard Operating Procedure for Your TeamRead More »
. Whether you need to build a new website, or need help with marketing or administrative work, hiring a freelancer can be a great option. But since there are so many different choices, how do you choose the right ones? In this article, we provide some tips on how to …
How to Hire the Best Freelancers for Your Business Every TimeRead More »
Hiring the Right People Creating an effective virtual team starts with hiring the right people for each role. Before you hire someone long-term, look at their past experience and test them out with a small project. If possible, hire full-time workers so that they will be completely focused on working …
In our information age, we are constantly inundated with many different messages and distractions that are competing for our limited time. This has made it more important than ever to learn how to keep our communications concise and focused, both in person and online. In this article, we discuss some …
How to Be Both Concise and Powerful in Your ConversationsRead More »
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