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Despite your best efforts to satisfy all of your customers, sooner or later you are likely to encounter an unhappy customer. Their communication can come in various forms, such as email, phone, text, or chat. You may be left wondering: How do you talk to an unhappy customer? Whether the …
Having great communication skills is essential in business. But how do you effectively communicate in sales? You must be able to demonstrate how your product or service will provide enough benefit to the prospect to justify the cost. This starts with gathering information from them to understand the areas you …
An effective sales pipeline has several elements which help to move the sales process to the finish line. Among these are generating leads, scheduling calls and demos, presenting pricing and proposals, and closing the deal. A well-laid out and tracked pipeline will help you to establish your sales objectives and …
Perhaps you have a business that sells to small or medium sized business and you wonder how to approach larger companies to sell your products or services to them. There are some unique benefits to working with larger brands including more profits for your business, needing less customers to be …
In sales, it is important to know what questions to ask to quickly discover the pain points of a potential customer. By doing this, you can uncover early in the sales process whether or not a company needs and wants your help so that you can spend your sales time …
What Are the Common Types of Customer Pain Points?Read More »
Your sales team is working hard, but how efficient and productive are they at generating results? Knowing how to measure sales performance will help you to answer this question. With more salespeople now working remotely, which means less face-to face communication and training, it has become especially important to measure …
Increasingly, employees are working remotely so making the most of working from home has become an essential skill. There are many benefits to working remotely, such as no commute time or office distractions. However, not everyone is having an easy time adjusting to the new trend. Some find it hard …
What are Some Ways of Making the Most of Working from Home?Read More »
Many companies had to shut down their operations due to the COVID-19 pandemic. As business are allowed to gradually open back up, it’s important for them to have an effective strategy that ensures the safety of everyone on their premises as well as the successful operations of the businesses. In …
No matter how hard you work on your business, getting negative feedback, whether right or wrong, will eventually happen. So, you may be wondering how to handle negative feedback about your business. The way that you respond to the feedback can make a big difference in how it will impact …
How to Handle Negative Feedback about Your Business?Read More »
Just as you need a business plan for your business, writing a sales plan is also beneficial because it creates a blueprint for your sales. This plan lays out details such as your team’s operations, your target market, sales and revenue goals, strategies, and how you will monitor progress. Knowing …
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